Welcome to Growhaus Zone (“we”, “us”, or “our”). Just as we carefully nurture plants in your garden, we’re committed to cultivating trust by protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit growhauszone.com (the “Site”).

1. Information We Collect

To help your garden—and your shopping experience—flourish, we collect:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and contact details—just the essentials to deliver your garden essentials.
  • Transaction Data: Details about the gardening products you purchase, including automatic watering systems, garden furniture, and decorative items.
  • Technical Data: Like sunlight helps plants grow, cookies and similar technologies help our website function properly. We collect IP addresses, browser type, and browsing behavior.
  • Communication Data: When you contact our customer care team about your order or garden needs.

2. How We Use Your Information

We use your information with the same care we’d recommend for your prized plants:

  • To process and deliver your gardening orders
  • To provide customer support for your horticultural needs
  • To improve our products and services—helping you grow your perfect garden
  • To prevent fraud and ensure payment security
  • To send you relevant offers (only with your consent)
  • To comply with legal obligations

3. Data Sharing and Disclosure

We treat your data like a rare plant—we don’t share it unless necessary:

  • Service Providers: We work with trusted partners for payment processing (like PayPal), shipping, and website operations—all carefully selected for their security standards.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties.

4. International Data Transfers

As we ship garden products worldwide (excluding some Asian countries and remote areas), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We protect your data with the same diligence as our automatic watering kits protect your plants:

  • SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Regular security assessments
  • Limited access to personal data

We retain your data only as long as necessary for the purposes collected.

6. Your Rights

You have rights regarding your personal data, just as you have control over your garden:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure of your data under certain circumstances
  • Objection: Opt-out of marketing communications
  • Restriction: Limit how we use your data
  • Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Like garden tools help maintain your outdoor space, cookies help our website function:

  • Essential Cookies: Necessary for checkout and account functions
  • Analytics Cookies: Help us improve our website and product offerings
  • Marketing Cookies: Used only with your consent to show relevant ads

You can manage cookie preferences in your browser settings. Our Cookie Policy provides more details.

8. Children’s Privacy

Our website is designed for gardening enthusiasts aged 18+. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy as our business grows. Significant changes will be communicated to you.

10. Contact Us

For any privacy-related questions, please contact our Data Protection Officer:

Growhaus Zone
35 Baldwin St., Bristol, GB BS8P 7YL
Email: [email protected]